Last updated: 4 August 2026
Digital Products
ART CARNIVAL LTD sells downloadable digital products only. No physical item is manufactured, shipped, or returned.
Refund Request Window
Refund requests for purchases processed through Paddle must be submitted within 14 calendar days of the transaction date.
Submitting a request within this 14-day period does not guarantee that a refund will be approved. Paddle reviews refund requests in accordance with its Refund Policy, Buyer Terms, and applicable consumer-protection laws.
ART CARNIVAL LTD does not impose any additional refund window, eligibility conditions, or exclusions on transactions processed through Paddle.
Immediate Digital Delivery
Digital products may be made available immediately after successful payment.
Where permitted by applicable law, a customer’s statutory right to withdraw may end once downloading, access, or use of the digital product begins, provided the customer expressly consented to immediate supply and acknowledged the loss of that withdrawal right.
This does not limit mandatory legal rights where digital content is faulty, materially misdescribed, inaccessible, or not supplied as promised. Paddle’s current policy expressly preserves these rights.
How to Request a Refund
Customers may request a refund by:
- Using the support or receipt link in the Paddle purchase-confirmation email;
- Visiting Paddle Buyer Support and selecting Request refund; or
- Contacting ART CARNIVAL LTD at contact@artcarnival.shop for assistance.
Paddle will determine refund eligibility and process approved refunds to the original payment method where possible.
If a refund is issued, access to the refunded digital product may be withdrawn.
Contact Information
ART CARNIVAL LTD
Company Number: 17330660
Registered in England and Wales
Registered Office: 61 Bridge Street, Kington, HR5 3DJ, United Kingdom
Email: contact@artcarnival.shop