Last Updated: July 2026
At Art Carnival Ltd, we are committed to providing high-quality digital products. Please read our Refund & Returns Policy carefully before making a purchase.
Digital Products
All products sold on https://artcarnival.shop are digital downloads. No physical items will be shipped.
After your payment has been successfully processed, you will receive access to download your purchased digital product.
Refund Policy
Due to the nature of digital products, all sales are generally final. Once a digital file has been downloaded or access has been provided, we are unable to offer refunds or exchanges.
However, we may issue a refund in the following circumstances:
- You were charged more than once for the same order.
- You did not receive your download due to a technical issue that we are unable to resolve.
- The file you received is corrupted or significantly different from the product description.
- A refund is required by applicable consumer protection laws.
Technical Support
If you experience any issues downloading or accessing your files, please contact us. We will work to resolve the issue as quickly as possible.
Order Cancellation
Because digital products are delivered immediately after purchase, orders cannot be cancelled once payment has been completed.
Unauthorized Sharing
All digital products are licensed for personal or commercial use only as specified in the product description. Redistribution, resale, sharing, or unauthorized reproduction of our digital files is strictly prohibited.
Contact Us
If you have any questions about your purchase or need assistance, please contact us:
Art Carnival Ltd
61 Bridge Street
Kington, HR5 3DJ
United Kingdom
Email: contact@artcarnival.shop